The Aviation Academy of the Amsterdam University of Applied Sciences is proud to present a master class on Human Factors and Safety with a special guest appearance on the closing day by Professor Sidney Dekker. In this inspiring, thought-provoking and demanding master class you will be confronted with your own preconceptions about safety, accountability and retribution. The master class will include discussions about the theory, application to well-known and lesser-known cases, and ample room for reflection on your own practice.
During the five-day master class, multiple Human Factor and Safety related subjects will be discussed:
The week commences with a discussion on Safety I and Safety II – what do we mean by that, and how does it help us to better understand safety?
On the second day, we discuss complex socio-technical systems and emergent behavior. We will discuss the merits and disadvantages of systemic safety tools such as STAMP and FRAM, and see how insights that are generated can serve to improve structures, systems and processes.
On the third day we discuss that accountability does not necessarily imply sanctions and punishment. Rather, accountability means being able to 'tell the account' so that others can learn too, and the system can improve.
The fourth day is aimed at understanding drift into failure. How does this happen to apparently safe systems? What can we do to prevent it?
During the last day, we will explore questions such as: What does this all mean for me and my business? We also welcome prof. Sidney Dekker who will answer any questions that have arisen over the course of the week.
The master class will include discussions about the theory, application to well-known and lesser-known cases, and ample room for reflection on your own practice. We will send all participants a copy of Sidney’s books "Drift into Failure" and the 2014 edition of "The Field Guide to Understanding 'Human Error'”. We expect these to be read beforehand so that discussions are based on a solid understanding of the theory. The number of attendees has been limited to 35 to ensure a lively discussion and excellent group sessions.
This master class is aimed at managers, safety experts, accountable managers and all others involved in the improvement of Human Factors and Safety in an operational environment (aviation and non-aviation). A working knowledge of Safety Management Systems is expected.
Prior to his appointment as Professor ("lector") of Aviation Engineering at the Amsterdam University of Applied Science in September 2009, Robert J. de Boer (PhD Delft University of Technology, Netherlands, 2012) has initiated and developed team collaboration in technical environments in a variety of line management and consultancy roles. These experiences inspired his current scientific interest in organizational safety and process improvement, and he has authored numerous peer-reviewed conference proceedings and journal articles. Click here for the full list of publications.
Sidney Dekker (PhD Ohio State University, USA, 1996) is currently professor at Griffith University in Brisbane, Australia, where he runs the Safety Science Innovation Lab. He is also Professor (Hon.) of psychology at The University of Queensland, and Professor (Hon.) of human factors and patient safety at Royal Children's Hospital in Brisbane. Previously, he was Professor of human factors and system safety at Lund University in Sweden. After becoming full professor, he learned to fly the Boeing 737, working part-time as an airline pilot out of Copenhagen. He has won worldwide acclaim for his groundbreaking work in human factors and safety, and is best-selling author of, most recently, Second Victim (2013), Just Culture (2012), Drift into Failure (2011), and Patient Safety (2011), Safety Differently (2014). His latest book is The End of Heaven: Disaster and Suffering in a Scientific Age (2017). More information: sidneydekker.com.
The program runs for five full days from Monday until Friday; the program times are 9:00 to 17:00. The price to attend is €2095, VAT exempted. Early bird fee is €1950 until 1st of November 2017. Alumni get 10% discount.
All lunches, welcome drinks on Monday and a team dinner on Thursday are included in the price, as well as your own copy of Sidney’s books "Drift into Failure" and the 2014 edition of "The Field Guide to Understanding 'Human Error'”. The location will be in the vicinity of Amsterdam.
Please be aware that there is no online payment option for this Master Class. The payment has to be done via bank transfer. All registered participants will receive an invoice with the payment details.
We are happy to answer any questions you may have. For contact information, see the righthand side of this page.
“One off the best classes I have ever had!!! I learned a lot during this week. Also the conversations and assignments were great and helped a lot to keep the program interesting. Perfect!”Martijn Zagwijn, Fire Brigade Twente, Master Class participant 2017 -