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Aviation Academy

Master Class Lean MRO

Critical in today's transport environment

Applying Lean in the Maintenance, Repair & Overhaul environment of transport systems is significantly challenging. The University of Tennessee Center for Executive Education and the Aviation Academy of the Amsterdam University of Applied Sciences are proud to co-host: Lean MRO Amsterdam 2018.

Master Class Lean MRO


5-9 February 2018


Monday to Friday from 8.30 AM – 5.30 PM (except on Friday until 12.30 PM)


Hotel Casa Amsterdam

This course targets managers, engineers, Lean change agents, and others involved in implementing Lean concepts in Maintenance, Repair and Overhaul (MRO) organisations.

The fourth edition of this unique course is still the first of its kind to focus exclusively on MROs. The course will address eliminating waste, improving quality, creating flow, and enhancing responsiveness to customer needs in the MRO environment. The participants will gain insight into how to apply lean principles in the MRO world.

The course teaches the principles of both Lean enterprise and the Theory Of Constraints, combining presentations with extensive participant discussion. You’ll share ideas, collaborate with other participants, and engage in hands-on simulations that illustrate Lean principles specific to MRO.

You’ll learn how to address the specific problems your MRO organisation faces:

  •     High variability in demand
  •     Uncertainty in work scope and material requirements
  •     Unpredictable response times from support operations and external suppliers
  •     Difficulty in managing shared resources
  •     Physical restrictions on movement of work
  •     Restrictions requiring repaired parts to be returned to the original assembly
  •     Implications of the diagnosis— scheduling/dispersal/backshop/assembly/test sequence
  •     Bottlenecks
  •     Complex and unpredictable flow paths  
  •     Use of data to optimize MRO operations

In offering you an integrated approach that shows how Lean works together with the Theory Of Constraints, we will give you a set of proven tools that will make your organisation more competitive.

Course instructors are faculty of the University of Tennessee’s College of Business Administration and the Aviation Academy of the Amsterdam University of Applied Sciences. The University of Tennessee has over 20 years of experience applying Lean, specifically within MRO organisations. The Aviation Academy is at the forefront of Lean MRO research in SME’s.

Dr. Mandyam Srinivasan

Dr. Mandyam Srinivasan holds the Pilot Corporation Chair of Excellence. Srini has many years of experience working with leading automobile manufacturers. He has published in a wide range of academic and professional journals and is the author of the books Streamlined: "14 Principles for Building and Managing the Lean Supply Chain" and "Supply Chain Management for Competitive Advantage: Concepts and Cases".

Dr. Robert J. de Boer

Dr. Robert J. de Boer is professor Aviation Engineering at the Amsterdam University of Applied Sciences. His research interests focus on human performance and process improvements in complex environments. Robert’s previous experience includes operational and engineering management at Unilever and Fokker Technologies.

Maurice Pelt MSc

Maurice Pelt MSc is assistant professor Aviation Engineering at the Amsterdam University of Applied Sciences. His current research interest focusses on data driven maintenance process optimization. Maurice’s previous experience includes operational and supply chain consulting at Deloitte Consulting and Tata Steel.

Registration is open!
To register,  please click here.

Also, please be aware that there is no online payment option for this Master Class. The payment has to be done via bank transfer. All registered participants will receive an invoice with the payment details.

Participation fee: €2.950
Early Bird fee: €2.655 (until November 20th)

Alumni get 10% discount.

Tips for hotels with which we have a price agreement:
Hotel Casa
Fletcher Hotel
Hampshire Hotels
NH Hoteles
Hotel Residence Le Coin


Substitution: If, after booking an event you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost. Please advise substitutions via email so a correct name tag will be available at the registration desk. Cancellation by a participant: We require 60 days cancellation notice prior to the scheduled event, otherwise we will charge you a cancellation fee as below. 10% of your total cost will be charged in case of cancellation by 60 to 30 days before the event. 25% of your total cost will be charged in case of cancellation by 30 to 14 days before the event. 100% of your total cost will be charged in case of cancellation within 14 days before the event or no show. Cancellation must be made in writing by the person who completed/signed the registration form and sent by email or letter. A cancellation is effective as soon as AUAS receives the e-mail of letter. Cancellation by the Aviation Academy: The Aviation Academy (AUAS) reserves the right to alter or cancel an event for any circumstances beyond AUAS reasonable control. In this case, AUAS liability is limited to the refund of the full participation fee. Unfortunately, AUAS can only run a specific course if a sufficient number of participants sign up. AUAS reserves the right to cancel a course if there are not enough registrations. Cancellations will be announced to the participants as quickly as possible after the deadline for enrolment and no later than 4 weeks before the scheduled course start. You will receive the final confirmation no later than 4 weeks before the course starts.

Published by  Centre for Applied Research Technology 20 January 2018