Centre for Applied Research on Business and Economics
Publications
3 Results
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Providing information and enabling transactions: which website function is more important for success?
1 January 2015 | Centre for Applied Research Economics and ManagementIn this study, we propose and test a chain of effects from website content, through informational and transactional success to overall website success and company performance. This framework enables us to determine ...
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The digital challenge for the high street: insights from Europe.
1 January 2014 | Centre for Applied Research Economics and ManagementFor two decades policy makers, property owners, retailers, and academics, have been interested in the effects of the Internet for retailing, commercial real estate and shopping locations.
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Effects of complaint behaviour and service recovery satisfaction on consumer intentions to repurchase on the internet
1 January 2014 | Centre for Applied Research Economics and ManagementThis paper investigates the impact of complaint behaviour and service recovery satisfaction on consumer intentions to repurchase through Internet channels.