New ICT workstation

The AUAS will provide you with a new ICT workstation every four or five years. This is because it is important to us that the security of your ICT workstation remains guaranteed over time. It also ensures that your ICT workstation remains up-to-date.

Depending on your individual situation, there are a couple of things you need to do in order to smooth the replacement process. The procedure for each situation is described below. When your computer is due for replacement, you will automatically receive an email with instructions, including which situation applies to you.

Step 1: Make an appointment

  • You will receive an e-mail from the local ICT Services department with an invitation to make an appointment to exchange your laptop.
  • You will receive an e-mail confirming the appointment with the exact location and any instructions for the exchange.

Step 2: Make your preparations

  • Secure all locally stored files, software and personal settings, as they will not be migrated to your new laptop. The exchange checklist shows you which data will be removed and how you can secure them.
  • Take your time to secure your data: people usually spend one or two hours backing up an ICT workstation. Please note: you are personally responsible for securing your data.

Step 3: Collect your new laptop

  • Always take your AUAS employee card with you for the exchange. The pass may be needed to identify yourself.
  • At the agreed time you pick up your new laptop and return your old laptop, complete with power cord and power adapter.
  • You confirm receipt of the new laptop. If the exchange of the laptop goes through a MyPUP safe, opening the safe will serve as proof of receipt of the new laptop.

Step 4: Get started

  • Go through the exchange checklist to transfer all settings and data to your new laptop before you can get started again. Take your time: people usually spend one or two hours on this process.

Step 1: Make your preparations

  • You will receive an email from your faculty's ICT manager well in advance, notifying you of the exchange date.
  • Secure all locally stored files, software and personal settings, as they will not be migrated to your new desktop. The 'checklist for replacement' shows you which data will be removed and how you can secure them.
  • Take your time to secure your data: people usually spend one or two hours backing up an ICT workstation. Please note: you are personally responsible for securing your data. If other people also use your computer, have them secure their files as well.

Step 2: Install and connect a new desktop (our responsibility)

  • One week before the exchange, your desktop will display a notification of the date and time when the computer will be replaced.
  • On the specified date, ICTS staff will come to remove your current computer and supply you with a new one. This will take around 20 minutes.

Step 3: Get started

  • Go through the 'checklist before exchange' to transfer all settings and data to your new desktop before you can get started again. Take your time: people usually spend one or two hours on this process.

Step 1: Make your preparations

  • You will receive an email from your faculty's ICT manager well in advance, notifying you of the exchange date.
  • Secure all locally stored files, software and personal settings, as they will not be migrated to your new laptop. The 'exchange checklist' shows you which data will be removed and how you can secure them.
  • Take your time to secure your data: people usually spend one or two hours backing up an ICT workstation. Please note: you are personally responsible for securing your data. If other people also use your computer, have them secure their files as well.

Step 2: Install and connect a new laptop (our responsibility)

  • One week before the exchange, your desktop will display a notification of the date and time when the computer will be replaced.
  • On the specified date, ICTS staff will come to remove your current computer and supply you with a new laptop. This will take around 20 minutes.

Step 3: Get started

  • Go through the 'exchange checklist' to transfer all settings and data to your new laptop before you can get started again. Take your time: people usually spend one or two hours on this process.

Your new ICT workstation comes equipped with Windows 10, the Office package (Word, Excel, Outlook, etc.), Microsoft Teams, OneDrive and the Internet browsers Microsoft Edge, Firefox and Chrome. You can also print directly from your ICT workstation and you have access to the wifi of the AUAS (hva or eduroam).

Getting started with your new ICT workstation

Please follow the instructions.

With a self-managed ICT workstation you are responsible for setting up, maintaining and managing your ICT workstation.

Install software

As an AUAS emplyee, you can use all the Microsoft 365 apps free of charge. You can install these on your laptop as well as on your mobile devices.

  • Go to office.com.
  • Log in with your HvA email address and password.
  • Select the apps you want to download:
    • Office apps like Word, Excel, PowerPoint, Outlook
    • OneDrive for storing your personal files. With OneDrive you have 1 TB of storage space.
    • Microsoft Teams for sharing files and collaborating in chat groups and files.

You can request other software through your ICT contact person. This is usually the administrative office. If this is not the case, ask the information manager of your faculty or (staff) department who your ICT contact is.

Security: protect the data on your laptop

If you have a self-managed ICT workstation, you are responsible for its security. A number of measures are mandatory to protect the data on your laptop. Follow the instructions.

All equipment purchased by the AUAS is encrypted, password protected and registered via 'Secure Self'. This concerns the ICT workstations under our own management, but also the work phones and tablets of all employees.

Support

You can report any defects in your ICT workstation to the ICTS Service Desk. This only applies if your ICT workstation was purchased via ICT Services.

Published by  ICT Services 16 June 2021