FAQ

No. You may use AUAS VPN if you have the appropriate Pulse Secure VPN-software and a valid AUAS-ID and a password.

To use VPN, you have to be a AUAS employee and have a valid AUAS-ID. You also have to have a computer which is compatible with VPN and have enough rights to install the required software.

You should log in with your AUAS-ID and the accompanying password to access AUAS VPN.

Preferably, you have a computer with the following:

  • Mac OS X 10.7.3 64 bit
  • Windows 10

Click on Download VPN software in the navigation bar on the left to download the required software and manuals for VPN. To set up VPN correctly, you must follow the VPN manual.

Yes, the idle timer is set to 120 minutes.

First check whether you are using the correct AUAS-ID and password. Then try again later. New VPN users should consult the manual. It describes how to properly configure VPN.

Published by  ICT Services 20 April 2020