Amsterdam University of Applied Sciences

FAQ coronavirus

Latest update: 29-06-2020 17:00

The Amsterdam University of Applied Sciences is following the spread of the coronavirus closely and will take appropriate measures as required. We adhere to the guidelines provided by the Netherlands National Institute for Public Health and the Environment (RIVM), the Ministry of Foreign Affairs (BuZa) and the Netherlands Public Health Service (GGD).

GENERAL INFORMATION ABOUT COVID-19 IN THE NETHERLANDS

  • Current information and Q&As from concerning the novel coronavirus in the Netherlands are available on the RIVM website.
  • The government of the Netherlands is taking various measures to control COVID-19. Find out more on this website.
  • Nuffic, the Dutch organisation for internationalisation in education, provides an overview of the impact of COVID-19 on international education.

STUDYING

You will receive more information from us about what your education will be like before your degree programme starts. In the meantime you can find the latest information about the start of your programme at Start Your Studies.

Yes. In principle, on-campus activities are suspended until after 31 August. Online education remains the norm. We are currently seeking tailor-made solutions for practical training and other skill-based education and testing that cannot be conducted remotely. Your own degree programme will keep you informed regarding any programme-specific information.

Yes. Testing is going ahead online, insofar as this is possible. Tailor-made solutions will be sought for tests that cannot be conducted remotely. Your own degree programme will keep you informed regarding any programme-specific information.

Do you have questions, need some extra support or would you just like to have a chat? Employees at Student Info offer a listening ear and can refer you to the right place if you need other types of help. You can call them (020  595 14 30) or send an email (studentinfo@hva.nl) on working days between the hours of 10:00 – 14:00. See amsterdamuas.com/remotelearning for more information on your well-being, how to set up a healthy study space at home and tips for staying fit.

Students who are currently doing their internships should talk to work placement company/internship provider and their degree programme concerning this. If you have questions or problems please contact your programme. They will keep their own students and employees informed.

International internships are suspended for the first semester of 2020-2021. The only international internships that are permitted are those that form an obligatory part of the curriculum and for which there is no reasonable local alternative. These conditions apply:

  • Guidelines from the government, National Institute for Public Health and the Environment (RIVM), and the country’s 'colour code' (only green and yellow are allowed);
  • The country is deemed safe by the government, the degree programme and the student;
  • In consultation with the degree programme, the student draws up an academic plan that guarantees their safety, sufficient insurance coverage and the quality-level of the education;
  • The student accepts the (potential) risk and related costs, acknowledging that repatriation expenses will not be reimbursed by the insurer/AUAS if the pandemic resurges and the colour code changes to ‘orange or red’;
  • The academic plan is approved by the dean.

A coulance arrangement is available for exceptional cases. The faculty dean for the degree programme in question will take a decision on these cases. A decision on internships in the second semester of 2021-2021 will be taken by mid-October 2020.

WORKING

In principle, everyone works from home and avoids commuting if possible. We only come to the AUAS buildings when this is necessary for the continuity of crucial processes and facilities. Please contact your supervisor if you deviate from these agreements.

Please discuss this with your supervisor so you can figure out a solution. Visit mijnhva.nl/thuiswerken/en for more information about working from home.

Employees can order the items they need for a healthy home work space on loan from the AUAS. Managers informed employees about this and distributed order forms, starting on 13 April. A loan agreement will be drafted for any items that you have already received on loan.

During this exceptional time it is important to discuss and resolve your personal situation with your manager. Your workload can be reviewed: can the work be distributed differently or can a colleague take over some of your work? If that is not possible, other solutions can be considered. It may also be possible to take different forms of leave. Please also see the page Illness, Absence and Leave on the website Thuiswerken (Working from Home).

Yes. Working from home does not affect your employment status, even if you have to be quarantined.

Existing travel allowances remain unaffected regardless of the fact employees are working from home. Changes to travel expenses are not permitted in this period. New employees will be compensated for travel expenses when they start commuting.

BUILDINGS AND FACILITIES

Starting on 15 June, it’s possible to come to the AUAS to use specific facilities for practical education and research, and for other activities that are impossible to do online. Buildings will open their doors for those purposes. Students will be informed by their programmes concerning whether this applies to them specifically.  

The government wants to prevent public transport from becoming overcrowded. That is why AUAS is organising some on-campus education between the hours of 11:00 and 15:00, and from 15:00 to 20:00 so that everyone can travel outside of the rush hours. 
Make sure to have your AUAS ID card with you at all times.

It is possible, in specific circumstances, to occasionally use study spaces in the Wibaut building, Nicolaes Tulp building and Leeuwenburg. These buildings will be open for this purpose from 08:00 – 18:00. You will not be allowed access to the premises if you suffer from a sore throat, runny nose, cold, cough or fever.
Make sure to have your AUAS ID card with you at all times.

It's only permitted to work on campus occasionally if you have specific tasks or meetings that cannot take place online. Be sure to discuss this with your supervisor beforehand. The Wibaut building, Leeuwenburg and Nicolaes Tulp building are open for these purposes. The other buildings will remain closed, with the exception of specific facilities for practical education and research, which are accessible starting on 15 June. You will not be allowed access to the premises if you suffer from a sore throat, runny nose, cold, cough or fever.
Make sure to have your AUAS ID card with you at all times.

We adhere to the RIVM rules (National Institute for Public Health and the Environment). This means that the AUAS buildings are set up in such a way that you can move and maintain a distance of 1.5 metres from others. If necessary, we will adjust the routes in the buildings. Maybe you'll have to make a detour once in a while to reach your destination. At the entrance you will be asked to disinfect your hands so that you are  'clean' when entering the building. Objects such as toilets and printers will be cleaned more often. But we also ask you to take your own responsibility when using these items. If everyone adheres to the national hygiene measures and the routes in the building, working or studying on campus will not pose any additional risk. Make sure to have your AUAS ID card with you at all times.

 

The AUAS adheres to the RIVM guidelines when it comes to ventilation and installation maintenance. The ventilation meets these requirements in most of our rooms. The rooms that do not meet these standards will not be used or will have additional instructions concerning their usage. This information is available at the entrance to the room. As a result of the corona measures, we are setting up the buildings differently. The safety of students, employees and visitors is our priority. If everyone adheres to the access policy it will be possible to maintain a safe distance from one another in our corridors and other areas. Employees can send their questions concerning ventilation to the occupational health and safety coordinators. Students can send questions to servicedesk-fs@hva.nl.

The library lends out books on a limited basis. You can request material online and make an appointment to pick it up. You can read more about how this works on the library's information page.

FINANCIAL MATTERS/PROBLEMS (STUDENTS)

We are working hard to offer education online in order to guarantee the continuity of education and to prevent study delays. You are still required to pay your tuition fees, in accordance with national regulations and guidelines.

If you are currently experiencing financial problems and are a recipient of a student grant from the Dutch government, we recommend that you look at the possibilities offered by DUO during the corona crisis (information is in Dutch only). Some information in English is available here.

If you are having problems paying your tuition fees, please contact the service desk of the AUAS Administrative Centre: Servicedesk AC: 020 595 1404 or servicedesk-ac@hva.nl. Please contact your student advisor regarding any other financial problems.

 

FINANCIAL MATTERS/PROBLEMS (EMPLOYEES)
 

First check in DSPE to see whether you can use existing arrangements at the AUAS. Don't qualify for this? If you have an employment contract with the AUAS (and are not employed through a temporary employment agency, secondment, payrolling or as a freelancer, you may be eligible for reimbursement from the emergency fund for employees. Please contact your manager to discuss your options.

Send an email stating 'trip cancellation' and note the claim number. The AUAS will deduct the amount you received back from the travel organisation or cancellation insurance from your next salary. You therefore do not have to transfer the amount to the AUAS or submit a refund claim.

INTERNATIONAL EXCHANGE & TRAVEL

Physical exchanges will not be offered in the first semester of the 2020-2021 academic year. This applies to both incoming and outgoing students, as well as EU and non-EU countries. Degree programmes will take their own decisions concerning whether international minors will go ahead.

Incoming exchange students who have stayed in the Netherlands since the onset of the corona crisis need permission from their dean to continue their studies at the AUAS during the first semester. This group of students must comply with the (relevant) requirements related to insurance, housing, visas and residence permits.

For outgoing AUAS students, the programmes are striving to move the exchanges to the second semester of 2020-2021. This is in consultation with the students and the partner institutions.

A coulance arrangement is available for exceptional cases. The faculty dean for the degree programme in question will take a decision on these cases.

Please see the section ‘Studying’ at the top of this list.

Incoming mobility for students doing a degree (Bachelor’s and Master’s) is permitted under certain conditions in the first semester of 2020-2021. The countries of origin must be colour-coded either green or yellow. The education must meet the regular quality standards and the student must be fully admissible. Finally, there are a number of rules pertaining to security, legality and the safeguarding of risks concerning the student’s visa application, insurance and accommodation in Amsterdam.

In the event that degree-seeking students are unable to travel to the Netherlands, or if on-campus education is not possible, the degree programme will arrange alternative education.

Concerning international mobility for teaching staff and other employees, restraint is expected in the first semester of the 2020-2021 academic year, even if the governmental guidelines are relaxed. In exceptional (individual) cases, employees can request permission from their dean for international work trips. AUAS employees who currently reside abroad are allowed to come to Amsterdam. Conditions must be met of course concerning sufficient insurance, accommodation, visa and residence permits (if relevant). Employees can explore new forms of virtual mobility in the Erasmus+ grant programme.

BINDING STUDY ADVICE (BSA) YEAR 1

For students studying at AUAS since September 2019 (first-year students)

The examinations board of your programme normally issues the binding study advice at the end of the first year. If you obtained less than 50 credits in the first year, you will not be able to continue the programme. Obtaining the necessary credits has become much more difficult, or even impossible, due to the corona measures. Students should not have to suffer as a result of this.

If the programme cannot be followed well enough, there is the possibility to postpone the binding study advice once (as is the case when students face personal circumstances such as illness). The Examination Board will therefore not issue a BSA if you have obtained fewer than 50 EC this academic year (2019-2020). This will be postponed until next year. This means that all current first-year students can continue their programme. If you have obtained 50 EC or more, you will receive a positive BSA at the end of the academic year.

If your binding study advice is postponed at the end of the 2019-2020 academic year, the rule is that you must complete your propaedeutic year (or obtain the first 60 EC of your AD) to get a positive BSA next year. Therefore, it is important to focus on this. Second year (main phase) classes do not count when it comes to obtaining your positive BSA.

If you do not meet the requirements for the propaedeutic year (or obtain the first 60 EC of your AD) by the end of the 2020-2021 academic year, you will receive a negative BSA. This means you will have to discontinue the programme. That being said, the Examinations Board will take into account any personal circumstances that affected your academic progress. If education in 2020-2021 is negatively affected by the corona measures the Examinations Board will also take this into account. The Examinations Board is advised by the student counsellors. Contact the counsellors if you are experiencing study delays.

All programmes are working hard to make sure that education, as well as exams, continue as much as possible. We advise you to continue with your classes and exams as much as possible. Together we can try and minimise any delays to your studies. This will help you to finish your propaedeutic year. You have to complete this (or obtain the first 60 EC of your AD) so that you can continue your studies.

Termination of enrolment is possible. You can do so through Studielink and your enrolment will be terminated on the first day of the next month. There are many consequences to terminating your enrolment: you will no longer receive your study grant or the student public transport discount and you may lose your rights to student housing. For international students who have a residence permit with study purposes: you will lose your residence permit and the right to legally stay in the Netherlands if you terminate your enrolment. Read more about (international) immigration on this special FAQ page.

Regarding your study grant and public transportation card you need to report this to DUO.  Find out which steps you need to take here. If you decide to terminate your enrolment due the corona measures, you will not be able to make use of extra DUO facilities.

The AUAS is working hard to continue offering education and examinations to minimise the delay of your academic progress. Our advice is to not terminate your enrolment before you have carefully considered the consequences. You can discuss this matter with your academic advisor.

If you have only obtained a few credits, or if you think that  it’s likely that you were going to receive a negative binding study advice anyway, you may be wondering whether you are enrolled in the right programme. You can continue your studies next year, due to the postponed BSA, but it is up to you to decide whether you want to continue or not. Your programme can support you in making this decision. You can talk to your academic adviser about possible choices and other programmes, or about a good academic plan. This also applies, of course, if you have achieved good study results, but still have doubts about your choice.

 

BINDING STUDY ADVICE (BSA) YEAR 2

For second-year students whose BSA is already postponed (enrolled in a programme before 1 September 2019)

The general postponing of the binding study advice only applies to first-year students. Are you a second-year student whose BSA was already postponed last year? You will receive a (definite) BSA in the summer after the fourth period exams (block 4). If you have managed to finish your propaedeutic year (or obtain the first 60 EC of your AD) by then; good news! You will receive a positive BSA and can continue the programme. Did you receive a positive BSA last year? Then you will not be receiving a new BSA and you can continue your programme.

If your BSA was postponed last year and you are unable to finish your propaedeutic year by the time your second academic year ends, then the Examinations Board of your programme will investigate your situation. They will look into your personal situation/circumstances (e.g. illness) and how this affected your academic progress. They will also take into consideration whether the corona measures prevented you from passing courses. If this explains why you did not finish your propaedeutic year (or the first 60 EC of your AD) then you can continue your programme. If you did not finish your propaedeutic year (or the first 60 EC of your AD) and this is not connected to personal circumstances (like illness) or the corona measures, you will receive a negative BSA and cannot continue the programme. The Examinations Board is advised by the student counsellors. Contact the counsellors if you are experiencing study delays.

Did you receive a positive BSA last year? Then you will not receive a new BSA: you can continue your programme.

If you still need to pass courses from your propaedeutic year (or those within the first 60 EC of your AD) then it’s very important to focus on continuing these courses and finishing your exams. If you cannot provide a good reason for missing classes/exams you will likely receive a negative BSA, meaning you will not be able to continue the programme.

Published by  Communication 1 July 2020