Contact the AUAS

We are excited for you to come study with us. Perhaps you have questions or some things to take care of and you are looking to get in contact with the AUAS? Below, we have made a list of ways to do this.

General questions?

Our International Offices are happy to assist you. They can help with questions about your degree programme, specific courses, the application procedure, our university and practical questions about living in Amsterdam!

Check our International Offices page for contact details

Questions about your study programme or programme choice?

Please contact the Student Information Office:

WhatsApp: +31 6 2853 35 46 (weekdays 10.00 - 16.30)*
Telephone: +31 20 595 1405 (weekdays 09.30 - 13.30)
E-mail: studievoorlichting@hva.nl

Questions about your enrolment?

Please contact the Central Student Administration (CSA):

WhatsApp: +31 6 2853 35 46 (weekdays 10.00 - 16.30)*
Telephone: +31 20 595 1401 (weekdays 08.30 - 17.30)
E-mail: csa@hva.nl
Digital Service Point: You can ask a question via the digital service point. You will receive an answer within 4 working days.
- Students with AUAS-ID
- Students without AUAS-ID

Questions about (collecting) tuition fees?

Please contact the Service Desk of the Administration Centre:

WhatsApp: +31 6 2853 35 46 (weekdays 10.00 - 16.30)*
Telephone: +31 20 595 1404 (weekdays 08.30 - 17.30)
E-mail: servicedesk-ac@hva.nl
Digital Service Point: You can ask a question via the digital service point. You will receive an answer within 4 working days.
- Students with AUAS-ID
- Students without AUAS-ID

Questions about your AUAS ID card or facilities in the buildings?

Please contact Facility Services:

Telephone: +31 20 595 1403 (weekdays 08.00 - 20.00)
E-mail: servicedesk-fs@hva.nl

Housing questions?

Our Housing team is ready to help you.

Check our Housing page for more information
Send us an email: housing@hva.nl
Give us a call: +31 6 15 39 81 22 (CET office hours)

Immigration questions?

Our Immigration team can answer all your questions.

Check our Immigration page for more info
Send us an email: immigration@hva.nl
Give us a call: +31 6 21 15 68 16 (CET office hours)

Arrival Day questions?

Our Arrival Day team is looking forward to welcoming you to Amsterdam!

Check our Arrival Day page for more information
Send us an email: arrivalday@hva.nl
Give us a call: +31 6 15 39 81 22 (CET office hours)

Start off strong