Amsterdam University of Applied Sciences

FAQ coronavirus

Latest update: 24-08-2020 13:00

GENERAL INFORMATION ABOUT COVID-19 IN THE NETHERLANDS

  • Current information and Q&As from concerning the novel coronavirus in the Netherlands are available on the RIVM website
  • The government of the Netherlands is taking various measures to control COVID-19. Find out more on this website
  • Nuffic, the Dutch organisation for internationalisation in education, provides an overview of the impact of COVID-19 on international education

STUDYING

In the new academic year AUAS is aiming for on-campus education and meetings whenever possible. The capacity in our buildings is very limited however due to the 1.5-metre distancing rules, so most instruction will continue online. You can find all the relevant information here: amsterdamuas.com/remotelearning

Due to the corona measures the start of your programme will be different this year. We understand that you have questions about this. We’re working hard to make sure you get off to a good start at the AUAS. Please see this page for all the relevant information and frequently asked questions: https://www.amsterdamuas.com/startstudyprogramme

Your own degree programme will keep you informed regarding any programme-specific information. Do you have questions about your classes, tests, internship or graduation? Please contact your programme or lecturer. See more information here: https://www.amsterdamuas.com/remotelearning/education/information-about-classes-tests-internships.html

Don’t have a suitable study spot at home? Then you can study on campus. You do however need to reserve a spot before you come. Please see: https://www.amsterdamuas.com/remotelearning/studying-together-safely

WORKING

In principle, everyone works from home and avoids commuting if possible. You should only come to the AUAS after discussing it with your supervisor and in cases where your schedule requires you to. Please see this site for information on working safely on AUAS campuses: https://thuiswerken.mijnhva.nl/en/Pages/Veilig-werken-op-de-campus

Yes. A special site focuses on this: https://thuiswerken.mijnhva.nl/en This is the place to find information that will help you to work and collaborate with others from home, how to take care of yourself physically and mentally, digital security and regulations concerning illness, absence and leave.

Please discuss this with your supervisor so you can figure out a solution. Visit mijnhva.nl/thuiswerken/en for more information about working from home.

Employees can order the items they need for a healthy home work space on loan from the AUAS. Your manager can help you with this.

During this exceptional time it is important to discuss and address your personal situation with your manager. Your workload can be reviewed: can the work be distributed differently or can a colleague take on some of your work? If that is not possible, other solutions can be considered. It may also be possible to take different forms of leave. Please also see the page Illness, Absence and Leave on the website Thuiswerken (Working from Home).

Yes. Working from home does not affect your employment status, even if you have to be quarantined.

Existing travel allowances remain unaffected regardless of the fact employees are working from home. Changes to travel expenses are not permitted in this period. New employees will be compensated for travel expenses when they start commuting.

BUILDINGS

In the new academic year AUAS is aiming for on-campus education and meetings whenever possible. The capacity in our buildings is very limited however due to the 1.5-metre distancing rules, so most education will continue online. For information about our opening hours please see: https://www.amsterdamuas.com/practical-matters/general/auas/facility-services/opening-hours

Are you going to one of the campuses? Find out how we are studying together safely: https://www.amsterdamuas.com/remotelearning/studying-together-safely

Don’t have a suitable study spot at home? Then you can study on campus. You do however need to reserve a spot before you come. Please see: https://www.amsterdamuas.com/remotelearning/studying-together-safely

In principle, everyone works from home and avoids commuting if possible. You should only come to the AUAS after discussing it with your supervisor and in cases where your schedule requires you to. Please see this site for information on working safely on AUAS campuses: https://thuiswerken.mijnhva.nl/en/Pages/Veilig-werken-op-de-campus

In order to create an environment where we can study and work together safely, we ask you to stick to the following agreements:

  • Only come to the AUAS after discussing it with your manager or if your timetable requires you to. Are you a lecturer? Please ask your students to leave the building at the end of class if they don't have other classes on campus. This way education can carry on within the RIVM (National Institute for Public Health and the Environment) guidelines.
  • Always bring your Staff ID Card so you can check in and out. This way we'll always know how many people are in the buildings and we can make sure we're working together safely.
  • Commute by walking or riding your bike or scooter, if possible. This will help reduce public transport overcrowding.
  • Follow the instructions and route signs. Fewer than 6 floors? Please take the stairs.
  • Help keep the buildings clean. Leave your work/teaching space clean and tidy when you're finished. Cleaning supplies will be provided.

And of course, the RIVM guidelines still apply:

Stay home if you (or those you live with) have cold symptoms.

Keep a distance of 1.5 metres.

Wash your hands regularly with soap.

Cough or sneeze into your elbow.

FACILITIES

Visit the library’s site for all relevant information: https://www.amsterdamuas.com/library.

EVENTS

Events are allowed, provided they:

  • are closely related to education and research;
  • fit within the limited capacity and applicable restrictions;
  • are arranged in consultation with the parties involved (particularly building management).

In order to ensure that traffic can flow through our entrances, elevators and stairwells, and to use the available space for education, research and employees, other events are not possible until further notice.

FINANCIAL MATTERS/PROBLEMS (STUDENTS)

If you are currently experiencing financial problems and are a recipient of a student grant from the Dutch government, we recommend that you look at the possibilities offered by DUO during the corona crisis (information is in Dutch only). Some information in English is available here .

If you are having problems paying your tuition fees, please contact the service desk of the AUAS Administrative Centre: Servicedesk AC: 020 595 1404 or servicedesk-ac@hva.nl. Please contact your student counselloradvisor regarding any other financial problems.

FINANCIAL MATTERS/PROBLEMS (EMPLOYEES)

First check in DSPE to see whether you can use existing arrangements at the AUAS. Don't qualify for this? If you have an employment contract with the AUAS (and are not employed through a temporary employment agency, secondment, payrolling or as a freelancer, you may be eligible for reimbursement from the emergency fund for employees. Please contact your manager to discuss your options.

Send an email to servicedesk-ac@hva.nl stating 'trip cancellation' and note the claim number. The AUAS will deduct the amount you received back from the travel organisation or cancellation insurance from your next salary. You therefore do not have to transfer the amount to the AUAS or submit a refund claim.

INTERNATIONAL EXCHANGE AND TRAVEL

Physical exchanges will not be offered in the first semester of the 2020-2021 academic year. This applies to both incoming and outgoing students, as well as EU and non-EU countries. Degree programmes will take their own decisions concerning whether international minors will go ahead.

Incoming exchange students who have stayed in the Netherlands since the onset of the corona crisis need permission from their dean to continue their studies at the AUAS during the first semester. This group of students must comply with the (relevant) requirements related to insurance, housing, visas and residence permits.

For outgoing AUAS students, the programmes are striving to move the exchanges to the second semester of 2020-2021. This is in consultation with the students and the partner institutions.
A coulance arrangement is available for exceptional cases. The faculty dean for the degree programme in question will take a decision on these cases.

International internships are suspended for the first semester of 2020-2021. The only international internships that are permitted are those that form an obligatory part of the curriculum and for which there is no reasonable local alternative. The conditions are as follows:

  • Guidelines from the government, National Institute for Public Health and the Environment (RIVM), and the country's 'colour code' (only green and yellow are allowed);
  • The country is deemed safe by the government, the degree programme and the student;
  • In consultation with the degree programme, the student draws up an academic plan that guarantees their safety, sufficient insurance coverage and the quality-level of the education;
  • The student accepts the (potential) risk and related costs, acknowledging that repatriation expenses will not be reimbursed by the insurer/AUAS if the pandemic resurges and the colour code changes to ‘orange or red’;
  • The academic plan is approved by the dean.

A coulance arrangement is available for exceptional cases. The faculty dean for the degree programme in question will take a decision on these cases. A decision will be taken about internships in the second semester of 2021-2021 by mid-October 2020.

Incoming mobility for students doing a degree (Bachelor’s and Master’s) is permitted under certain conditions in the first semester of 2020-2021. Firstly, there are travel restrictions imposed by the government. On this website you can see if and how you can travel to the Netherlands. If in doubt, contact the immigration office of the AUAS (immigration@hva.nl). Travellers coming (back) to the Netherlands from certain countries are urgently advised to go into self-quarantine for 2 weeks immediately upon arrival.

In addition, the education must meet the regular quality requirements and the student must be fully admissible. Finally, there are conditions with regard to safety, legality and securing risks such as visa application, insurance and accommodation in Amsterdam. In the event that degree-seeking students are unable to travel to the Netherlands, or if on-campus education is not possible, the degree programme will arrange alternative education.

Concerning international mobility for teaching staff and other employees, restraint is expected in the first semester of the 2020-2021 academic year. In exceptional (individual) cases, employees can request permission from their dean for international work trips. AUAS employees who currently reside abroad are allowed to come to Amsterdam. Conditions must be met of course concerning sufficient insurance, accommodation, visa and residence permits (if relevant) and employees must comply with the governmental guidelines. Employees can explore new forms of virtual mobility in the Erasmus+ grant programme.

Published by  Communication 24 August 2020