Amsterdam University of Applied Sciences

FAQ coronavirus

Latest update: 15-12-2020 18:00

GENERAL INFORMATION ABOUT COVID-19 IN THE NETHERLANDS

  • Current information and Q&As from concerning the novel coronavirus in the Netherlands are available on the RIVM website
  • The government of the Netherlands is taking various measures to control COVID-19. Find out more on this website
  • Nuffic, the Dutch organisation for internationalisation in education, provides an overview of the impact of COVID-19 on international education

STUDYING

During this academic year AUAS is aiming for on-campus education and meetings whenever possible. The capacity in our buildings is very limited however due to the corona measures, so most instruction will continue online. You can find all the relevant information at amsterdamuas.com/remotelearning .

Do you have questions about your classes, tests, internship or graduation? Please contact your programme or lecturer. See more information here.

Don’t have a suitable study spot at home? Then you can study on campus. You do however need to reserve a spot before you come. Please see this page.

This page contains the relevant information on Brightspace and more.

WORKING

In principle, everyone works from home and avoids commuting if possible. You should only come to the AUAS after discussing it with your supervisor and in cases where your schedule requires you to. Please see this site for information on working safely on AUAS campuses.

Yes. A special site focuses on this. This is the place to find information that will help you to work and collaborate with others from home, how to take care of yourself physically and mentally, digital security and regulations concerning illness, absence and leave. Visit the site for more information.

Please discuss this with your supervisor so you can figure out a solution. Visit mijnhva.nl/thuiswerken/en for more information about working from home.

Employees can order the items they need for a healthy home work space on loan from the AUAS. Your manager can help you with this.

During this exceptional time it is important to discuss and address your personal situation with your manager. Your workload can be reviewed: can the work be distributed differently or can a colleague take on some of your work? If that is not possible, other solutions can be considered. It may also be possible to take different forms of leave. Please also see the page Illness, Absence and Leave on the website Thuiswerken (Working from Home).

Yes. Working from home does not affect your employment status, even if you have to be quarantined.

BUILDINGS

During this academic year AUAS is aiming for on-campus education and meetings whenever possible. The capacity in our buildings is very limited however due to the 1.5-metre distancing rules, so most education will continue online. For information about our opening hours please see this page.

Are you going to one of the campuses? Find out how we are studying together safely here.

The Dutch government made face masks mandatory effective 1 December to help prevent the the coronavirus from spreading. Everyone who is moving through the buildings is required to wear a face mask. The mask can be removed during class, if everyone has a fixed seat or place to stand. Need to move to another spot? Then you have to put your face mask on, even if you’re moving around in the same space.

Don’t have a suitable study spot at home? Then you can study on campus. You do however need to reserve a spot before you come.

In principle, everyone works from home and avoids commuting if possible. You should only come to the AUAS after discussing it with your supervisor and in cases where your schedule requires you to. Please see this site for information on working safely on AUAS campuses.

In order to create an environment where we can study and work together safely, we ask you to stick to the following agreements:

  • Only come to the AUAS after discussing it with your manager or if your timetable requires you to. Are you a lecturer? Please ask your students to leave the building at the end of class if they don't have other classes on campus. This way education can carry on within the RIVM (National Institute for Public Health and the Environment) guidelines.
  • It’s mandatory by law to wear a mask when moving around in buildings (corridors, stairs, lifts).
  • Always bring your Staff ID Card so you can check in and out. This way we'll always know how many people are in the buildings and we can make sure we're working together safely.
  • Commute by walking or riding your bike or scooter, if possible. This will help reduce public transport overcrowding.
  • Follow the instructions and route signs. Fewer than 6 floors? Please take the stairs.
  • Help keep the buildings clean. Leave your work/teaching space clean and tidy when you're finished. Cleaning supplies will be provided.

And of course, the RIVM guidelines still apply:

Stay home if you (or those you live with) have cold symptoms.

Keep a distance of 1.5 metres.

Wash your hands regularly with soap.

Cough or sneeze into your elbow.

Yes. Students can contact their student counsellor; employees can contact their manager.

The AUAS adheres to the RIVM guidelines when it comes to ventilation and installation maintenance. Employees can access information here.

Students can read more about ventilation here.

FACILITIES

Visit the library’s site for all relevant information: amsterdamuas.com/library.

Information on food, drinks and catering is available here.

Relevant information on using lockers is available here.

Information about parking your bicycle is available here.

EVENTS

Events are allowed, provided they:

  • are closely related to education and research;
  • fit within the limited capacity and applicable restrictions;
  • are arranged in consultation with the parties involved (particularly building management).

In order to ensure that traffic can flow through our entrances, elevators and stairwells, and to use the available space for education, research and employees, other events are not possible until further notice.

FINANCIAL MATTERS/PROBLEMS (STUDENTS)

If you are currently experiencing financial problems and are a recipient of a student grant from the Dutch government, we recommend that you look at the possibilities offered by DUO during the corona crisis (information is in Dutch only). Some information in English is available here .

If you are having problems paying your tuition fees, please contact the service desk of the AUAS Administrative Centre: Servicedesk AC: 020 595 1404 or servicedesk-ac@hva.nl. Please contact your student counsellor regarding any other financial problems.

FINANCIAL MATTERS/PROBLEMS (EMPLOYEES)

First check in DSPE to see whether you can use existing arrangements at the AUAS. Don't qualify for this? If you have an employment contract with the AUAS (and are not employed through a temporary employment agency, secondment, payrolling or as a freelancer, you may be eligible for reimbursement from the emergency fund for employees. Please contact your manager to discuss your options.

Send an email to servicedesk-ac@hva.nl stating 'trip cancellation' and note the claim number. The AUAS will deduct the amount you received back from the travel organisation or cancellation insurance from your next salary. You therefore do not have to transfer the amount to the AUAS or submit a refund claim.

INTERNATIONAL EXCHANGE AND TRAVEL

The AUAS has taken decisions concerning the international mobility of students and employees in the second semester of the academic year 2020-2021. These decisions pertain to three types of international mobility: degree-seeking students, exchanges and internships/work placements. Please see this page for the details.

Please visit the website of the governmen t for information concerning the mandatory negative test declaration and related requirements.

Published by  Communication 20 January 2021