Refund Policy
If you have provided (one of ) the financial requirements for immigration through transferring the amount to our AUAS bank account, you are entitled to a refund.
Transfer the refund to your Dutch bank account
When you have opened up a Dutch bank account(opens in new window), you can request a refund for the proof of financial means for living expenses. Once you have received the refund form, fill in the refund form digitally with the correct details so our financial department can transfer the money to your account.
When can I expect the refund form?
After the first 2 weeks of September (after the start of your study programme) we will send you a refund form. We cannot speed up this process, so take enough money with you to sustain yourself in the first two months after arrival. Should you start in Spring Semester you will receive the refund form the first two weeks of February. Important: it is not possible to receive a partial refund. After payments have been transferred, the refund can only be made after arrival and start of the study programme.
Please note that transfers to international bank accounts are sometimes possible as well however the handling time will increase significantly and we do not know how long it can take!
Keep in mind AUAS will not pay for transfer costs and your bank may use a poor exchange rate.
For students with a UK bank: our experience has shown that banks from the UK often charge a lot of money. If the amount on the refund seems lower than expected it may be due to the usual conversion rate and your bank charges (the conversion from euro to British pounds is done by the recipient's bank). We therefore strongly advise all students to open a Dutch bank account to avoid these fees.
How long does the refund procedure take?
After we receive your digitally filled in refund form, we will send this to our financial department. it will take between 10-20 working days before you will receive the money into your account. International transfers may take even longer. Please note that AUAS will not pay for transfer costs and your bank may use a poor exchange rate. We cannot speed up this process, so take enough money with you to sustain yourself in the first two months after arrival.
Please note the following:
The IND fee is non-refundable once your application has been sent to the Dutch Immigration and Naturalization Service (IND).